Menta’s Dispute and Chargeback Management service provides a smooth and comfortable dispute process with guaranteed customer satisfaction after disputing a financial transaction. Our chargeback solution has extremely organized designs that are mechanically tasked with facilitating workflow procedures and tracking disputes and requests from initiation to completion with strict follow up on cardholders’ complaints and demands.

Our automated chargeback management service is a highly systematic, automated design that handles all customers’ transaction disputes and chargeback requests from A to Z: it automatically generates chargeback petitions, registers and tracks disputed transactions, saves complete file history of transactions, all the while maintaining the cost efficiency in operational processes and great performance efficacy with complete conformity to payment association rules.